How to file a complaint with the Labor Office in Saudi Arabia?

It is one of the questions asked by many employees who have been subjected to injustice at work and want to obtain their rights. Through our article, we will provide you with all the information on this topic.

First, the worker must know his rights as well as the employer’s duties towards the worker, these duties are as follows:

1. The employer must adhere to what is written in the contract and not deviate from it.
2. There must be a file for each worker containing all his data (his job, place of residence, professional level, marital status, and full name).
3. The employer cannot impose work that was not agreed upon except in cases of necessity.
4. The employer must give a certificate of service and experience to the worker free of charge.
5. The employer is responsible for the employee's funeral and death expenses.
6. Submit all certificates and documents related to the worker.
7. If the work is far from the worker’s place of residence, the employer must bear the transport of the worker from his place of work to his place of residence in accordance with the agreed upon contract.

There are many different complaints submitted to the Labor Office or Labor Court, and these complaints are as follows:

1. Absence of housing or accommodation.
2. Unfair dismissal.
3. Failure to adhere to the terms of the contract.
4. Maltreatment.
5. Cutting salaries without any reason.
6. Not allowing workers to take vacation.
7. Transferring the worker from his place of work without his consent.
8. Obliging the worker to perform tasks not agreed upon in the contract.
9. Delay in giving the worker the salary for a period of 3 months or more.

How to file a complaint with the Labor Office?
There are two methods that can be followed to file a complaint with the Labor Office, which are as follows:

The first method is through the labor court. You must go to the labor court and file a complaint. The complaint is submitted to the Labor Office within 10 days from the start of the dispute so that the employee can obtain his rights.

A complaint can be submitted by taking the following steps:

• You must mention the problem he encountered in the work in detail.
• After that, the complaint form is written and submitted to the labor office or the labor court.
• The applicant must follow the complaint procedures to obtain his right.

The second method is through the Ministry of Labor website?

You can file a complaint with the Labor Office by accessing the Ministry of Labor and Social Development website and taking the following steps:

• First, you must access the Ministry of Labor and Social Development website (https://www.hrsd.gov.sa/).
• Then register the login information, which is the username and password.
• Choose to submit a complaint in the electronic services menu.
• Fill out the complaint form and click Submit.
• After that, the documents and a copy of the employment contract are submitted.